Shipping Policy of Girglasni

Effective Date: January 8, 2025

At Girglasni, we are committed to providing fast, reliable, and affordable shipping for all of our sports and fitness equipment products. This Shipping Policy outlines the terms and conditions related to the shipping process for orders placed on our website girglasni.com or in our physical store. By placing an order with us, you agree to the terms outlined in this policy.

1. Shipping Methods and Costs

We offer a variety of shipping methods to accommodate different needs. Shipping costs will vary depending on your location, the weight and size of your order, and the shipping method you choose. Shipping fees will be calculated and displayed at checkout before you complete your purchase.

  • Standard Shipping: Typically takes 5–7 business days for delivery within the continental U.S.
  • Expedited Shipping: Delivery within 2–3 business days, available for an additional fee.
  • Overnight Shipping: Available for next-business-day delivery to most locations within the U.S. at an additional cost.
  • Free Shipping: We may offer free shipping on selected products or for orders over a certain amount. Any qualifying order will be notified during checkout.

2. Processing Time

  • Order Processing: All orders are processed within 1–2 business days of receiving your order. Orders placed on weekends or holidays may require additional processing time.
  • Shipping Time: The shipping time depends on the shipping method you choose and the location of your order. Once your order is shipped, you will receive an email with tracking information to monitor the status of your shipment.

3. Shipping Locations

We currently only ship within the United States. We do not offer international shipping at this time. For customers outside of the U.S. who wish to purchase from Girglasni, please contact our customer service team directly to discuss possible arrangements.

  • Domestic Shipping: We ship to all U.S. states, including Alaska and Hawaii. Shipping fees for Alaska and Hawaii may differ from those for other U.S. states.

4. Order Tracking

Once your order has shipped, you will receive an email with tracking information. This allows you to track your order’s progress through the shipping carrier’s website. Please allow 24–48 hours for tracking information to update after shipment.

If you do not receive tracking information within 2 business days of placing your order, or if you encounter any issues with tracking, please contact our customer support team:

5. Shipping Delays

While we strive to ensure timely delivery, certain factors may lead to shipping delays that are outside of our control. These factors may include:

  • Weather conditions
  • Shipping carrier delays
  • Holidays or peak shopping periods (e.g., Black Friday, Christmas)
  • Customs or border delays for international shipments (if applicable)

We will notify you of any significant delays as soon as possible and work with the shipping carrier to resolve any issues.

6. Shipping Restrictions

  • P.O. Box and APO/FPO Addresses: We may not be able to deliver to P.O. Boxes, APO, or FPO addresses using certain shipping carriers. If you have a special shipping requirement, please contact us before placing your order to confirm delivery options.
  • Undeliverable Packages: If your package is returned to us as undeliverable due to an incorrect address or failure to pick up from the carrier, we will contact you to resolve the issue. Additional shipping fees may apply for reshipping the package.

7. Delivery Timeframe

  • Standard Shipping: Generally takes 5–7 business days, depending on your location.
  • Expedited Shipping: Takes 2–3 business days, excluding weekends and holidays.
  • Overnight Shipping: Available for next-day delivery to most locations in the U.S. (orders must be placed by 12 PM local time to be eligible for same-day processing).

Delivery times are estimates and are not guaranteed. Delays caused by weather, holidays, or shipping carrier issues may extend the delivery window.

8. Shipping Costs and Fees

Shipping costs are calculated during checkout based on your location, the size and weight of your order, and the shipping method selected. Any applicable taxes or additional fees will also be added to your total cost during checkout.

We may offer promotions or free shipping offers periodically. These offers will be clearly communicated during the checkout process.

9. Incorrect Shipping Address

Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or issues caused by incorrect addresses provided at checkout.

  • Address Corrections: If you notice an error in your shipping address after placing your order, please contact us immediately. If the order has already been shipped, we may not be able to make changes. In this case, you may need to initiate a return or exchange through our Return and Refund Policy.

10. International Shipping

Currently, we only offer shipping within the United States. If you are located outside the U.S. and are interested in purchasing products from Girglasni, please reach out to our customer service team to inquire about possible solutions.

11. Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact us immediately. We will work with the carrier to investigate the issue and resolve it. For damaged items, please retain the original packaging and take photos of the damage to help with the claim process.

  • Lost Packages: If your package is lost in transit, we will assist in filing a claim with the carrier, and we will either send a replacement item or issue a refund, depending on the circumstances.
  • Damaged Packages: If your item is damaged upon arrival, please contact us within 7 days of receiving the item to arrange for a return, replacement, or refund.

12. Contact Us

If you have any questions or concerns regarding our shipping policy, please contact our customer support team:

Girglasni
415 S Sanders St, Helena, Montana (MT)
Phone: (406) 442-0733
Email: info@girglasni.com